Commerce capabilities

From product data to project delivery and commercial performance.

A connected service model for brands and retailers that need senior direction, hands-on project leadership, dependable execution and measurable improvement.

A commerce consultancy planning catalog, project and performance services

One connected system

Where commerce value is created.

01Product data
Complete, governed and channel-ready product information.
02Channel readiness
Listings, integrations and partners prepared to trade.
03Trading operations
Reliable catalog, offer, inventory and order execution.
04Performance
Commercial signals converted into focused action.

E-commerce Services

E-commerce & Marketplace Services

Build, launch and run the foundations of digital commerce.

We help brands, retailers and commerce partners make product content channel-ready, connect marketplaces and establish dependable day-to-day operations.

What we do

Content & Catalog

Catalog governance, product onboarding, enrichment, taxonomy, channel syndication and content-quality control.

Marketplace Enablement

Readiness, partner onboarding, integration coordination, testing, go-live and hypercare.

Commerce Operations

Catalog, offer, price, inventory, order, returns, incidents and partner case management against clear service levels.

Executive Advisory

Strategy, Governance & Operating Model

Create clarity around decisions, priorities and how the operation should work.

We work directly with leaders to frame decisions, define the operating model and establish practical governance around critical commerce priorities.

What we do

Executive Commerce Office

Decision briefs, executive analysis, prioritisation, steering preparation and action follow-through.

Commerce Strategy

Opportunity assessment, prioritisation, business cases and practical transformation roadmaps.

Operating Model & Governance

Roles, RACI, decision rights, service levels, partner governance and performance cadence.

Project Management

Project Management & Steering

Keep important projects clear, coordinated and moving from plan to go-live.

Founder-led, hands-on project leadership for commerce, technology, data and automation initiatives. As the central point of coordination, Optimis structures the work, connects stakeholders and providers, manages risks and prepares the decisions needed to maintain progress.

What we do

Project Setup

Objectives, scope, priorities, responsibilities, roadmap, milestones and a simple working rhythm.

Delivery Coordination

Planning, stakeholder and provider coordination, action follow-up, risks, issues, dependencies and decisions.

Steering & Go-Live

Concise status updates, steering meetings, readiness, testing, launch coordination and operational handover.

Data & Performance

Data, Performance & Intelligent Automation

Turn commerce data and operational signals into measurable improvement.

We create the KPI system, analysis and optimisation routines behind stronger commerce performance, then automate repeatable work with rules-based workflows and responsible AI.

What we do

Performance Intelligence

KPI framework, data definitions, dashboards, product and channel analysis, exceptions and insight-to-action tracking.

Commerce Optimisation

Discoverability, conversion, assortment, availability, pricing, promotions and operational-defect reduction.

Automation & AI

Content enrichment, validation, alerts, exception routing, operational copilots and human-in-the-loop agentic workflows.

Flagship offers

A clear starting point.

Choose a defined engagement, then scale the support only where the work requires it.

Marketplace Launch

From readiness and integration through testing, go-live and hypercare.

Catalog Excellence

Improve product data, content quality, catalog flows, compliance and governance.

Commerce Operations Setup

Design the roles, processes, service levels, reporting and routines required to operate.

Managed Marketplace Operations

Run catalog, offer, inventory, orders, incidents and partner operations against agreed KPIs.

Commerce Performance Accelerator

Use data to identify and deliver improvements across listings, availability, pricing and operations.

Intelligent Commerce Automation

Automate content, reporting, exceptions and operational decision support with appropriate controls.

Project Management & Steering

Hands-on leadership from project setup and planning through steering, go-live and operational handover.

Ways to engage

Support that fits the commerce priority.

Executive support

Founder-level capacity for decisions, strategy, business cases, steering and governance.

Project management

Direct, hands-on leadership to structure the work, coordinate contributors and keep delivery moving through go-live.

Managed operations

Ongoing execution of commerce processes against agreed KPIs and service levels.

A practical first step

Turn the commerce priority into a delivery plan.

Bring us the catalog, marketplace, project, operating or performance challenge. We will frame the issue, clarify the value at stake and define the most useful next move.

Discuss your priority